Is the online estimate free?+
Yes. Send the task, postcode and available photographs. Some work needs further measurements, plans or a site assessment before a firm quotation can be agreed. The free estimate does not itself reserve an appointment.
Does being open 24 hours mean immediate attendance?+
No. Opening hours describe contact availability, not a confirmed call-out. Same-day and weekend requests depend on the work, location and schedule and need separate confirmation.
Does the quotation always include materials and disposal?+
Only the expressly agreed scope is included. Confirm purchases, retained items, material handling and any appropriate disposal arrangements.
How do I know the enquiry email was sent?+
The form shows success only after the outgoing mail service accepts it, with a reference. That is not a booking or proof of inbox arrival. If it reports an error, retry or call 07348 758581.
Can I send photos from my phone?+
The form accepts up to three JPEG, PNG or WebP photos, each no more than 2 MB. Photos are optional and should show the relevant property. Unsupported or oversized files need changing before submission.
Are Tree Surgery and Waste Removal available here?+
Tree work is limited to ground-based work on trees up to 5 metres. Tree-work enquiries are assessed individually. Waste collection enquiries are assessed from photos, with the materials, access and collection agreed before booking.