House exteriors and in-scope roofs
Where a roof section is hidden, say that it cannot be photographed from the ground. A picture of the entire building can still show where the area sits. Include the route to that side and the part of the ground people use below it. A house roof and a flat roof need separate descriptions if both are involved.
Give the covering and access information you already have. List suspected leaks and prior repairs on their own line. Keep a ground-level exterior enquiry separate so the quote can describe each part clearly. If the job is suitable, check that the assessed method and exact area are recorded before confirming a visit.
Give the frontage and the roof separate labels. A picture of the building can show the location of a roof section even when the material is hard to identify from below. If you already have details of a repair or replacement, state which section they relate to. Include a view of the ground beside the building, where the approach may be restricted by a wall, a gate or planting. Do not move to a raised position to obtain a closer image. Say which part cannot be seen from the ground.
Name any outdoor area you would like considered independently of the roof. The ground-level path, steps or a masonry face may have different condition issues and a different working route. Show each on its own, and give an overall photo that connects it to the building. If you know of a leak or movement in the covering, include the location so that concern can be separated from a cleaning enquiry. Before accepting a quote, check which parts have been assessed as suitable and which are outside the agreed scope.
The HSE roof work guidance explains why safe access must be assessed. Please use ground-level photos. If the enquiry is about a path or masonry as well, give each surface its own pictures before the scope is agreed.
