Make the planting part of the discussion
Beds are easier to assess when we can see the intended plants as well as the unwanted growth. Point out shrubs and flowers you want kept. If something is difficult to identify in a photograph, describe its position.
Pruning and trimming should be discussed around the plant and the problem it is causing. A shrub may be crowding a path or pressing against another plant. Show the surrounding space so the enquiry explains more than the size of the growth.
If a hedge is included, photograph its length and the working space beside it. Mention whether both sides can be reached.
Include the lawn and the access route
Show the lawn from more than one position, with the edges in view. Long grass can conceal low objects or changes in the ground, so mention anything you know is there. Rough measurements provide useful context.
Access pictures should show gates, passages and steps. Explain if the route passes through the house or if front and rear areas are reached separately. This helps us understand the practical work before the visit.
A walk-round can then confirm the priorities. Tell us which routes need to stay usable and which parts of the garden you most want improved. Clippings are gathered from the agreed work, with removal discussed where requested.
