Small lawns and accurate edges
Give the outline as much attention as the centre of the lawn. A curved bed and a narrow strip by paving can have different stopping lines. Take a picture of each, including where the outline changes near a planter or gate. If the mower has to turn between two obstacles, show that turn as well as the lawn itself.
Before agreeing a repeat cut, identify which edge should look the same each time and which area you prefer to work on yourself. If a pot can be moved, say who will move it and when. Keep a place to gather clippings visible in the photos so the cut and clear-up can both be scoped.
Use a low photograph to show the boundary between turf and the bed. A small radius near paving or a step can be difficult to see in a wide view. Include the most awkward corner and identify a strip that runs behind anything fixed. Mark the places where you want the grass left untouched. If the plot has a separate island of grass, show how it can be reached without going across the planting.
Plan the approach before choosing a visit pattern. Give the usable opening of the gate and show the space immediately inside it. Tell us what normally sits on the lawn and what can be moved. If clippings should stay at the property, choose a place that can be reached without interfering with the edge you want clear. Once the cut is agreed, keep the marked photo for later visits. It is a clear reference if the small lawn changes shape around a planted border.
For a lawn with a tight corner, show what lies on the other side of the edge. Paving gives a different boundary from a newly planted bed. Include the gap between any fixed seat and the border, and indicate whether there is room to turn at the end of the strip. If the corner can only be reached through the planting, mark it for separate assessment before agreeing the cut. Label the parts you want left in their current shape.
One close-up along the edge and one picture from the entrance can show the work more clearly than a lawn measurement alone. Separate the finish you want from any decision about turf repair.